Shipping policy
Overview
At Balloon Party, we aim to deliver your purchase in the quickest and most economical way possible. Shipping cost and timelines are dependent on the following:
- Destination of the package
- Chosen Shipping method
Our shipping charges are determined by the weight of your order, excluding applicable sales tax.
Shipping Locations
Currently, we primarily ship within Riga. However, we also serve the following postcodes outside of Riga: LV-2167, LV-2015, LV-2137, LV-2107, LV-2101, LV-2169, LV-2118, LV-2123, LV-2117, LV-2114, LV-2113, LV-2163, LV-2135, LV-2130, LV-2101, LV-2164, LV-2112, LV-2111, LV-2121, LV-2008, LV-2124, LV-2114, LV-5001, LV-5052, LV-2150, LV-2160, LV-3001. If you wish to request an exception, please contact us at info@balloonparty.lv to make an inquiry.
Shipping Methods
We offer the following methods for shipping your orders from Balloon Party:
- Local Delivery:
- Zone 1 (€6.00): Delivery within 1-5 business days for the following postcodes: LV-1026, LV-1006, LV-1014, LV-1079, LV-1084, LV-1035, LV-1082, LV-1001, LV-1011, LV-1009, LV-1012, LV-1013, LV-1005, LV-1045, LV-1073, LV-1010, LV-1064, LV-1034, LV-1047.
- Zone 2 (€7.00): Delivery within 1-5 business days for the following postcodes: LV-1057, LV-1063, LV-1076, LV-1004, LV-1067, LV-1050, LV-1048, LV-1015, LV-1019, LV-1003, LV-1038, LV-1039.
- Zone 3 (€8.00): Delivery within 1-5 business days for the following postcodes: LV-1002, LV-1046, LV-1058, LV-1055, LV-1067, LV-1029, LV-2167, LV-1030, LV-1069, LV-1021, LV-1055, LV-1069, LV-1083.
- Zone 4 (€10.00): Delivery within 1-5 business days for the following postcodes: LV-2130, LV-1024, LV-2101, LV-2164, LV-2112, LV-2111, LV-1016, LV-2121, LV-1023, LV-1007, LV-1044.
- Zone 5 (€15.00): Delivery within 1-5 business days for the following postcodes: LV-2010, LV-2015, LV-2137, LV-2107, LV-2101, LV-2169, LV-2118, LV-2123, LV-2117, LV-2114, LV-2113, LV-2163, LV-2135.
- Zone 6 (€18.00): Delivery within 1-5 business days for the following postcodes: LV-2008, LV-2124, LV-2114.
- Zone 7 (€30.00): Delivery within 1-5 business days for the following postcodes: LV-5001, LV-5052, LV-2150, LV-2160, LV-3001.
- Free Local Delivery: Available for the postcode LV-1014.
- Pickup from Store: Available immediately for no charge. You will receive a notification when your order is ready for pickup from our store at Miera iela 15, Centra rajons, Rīga, LV-1001, Latvia.
Please note that the shipping times do not include processing time (1-2 business days).
Shipping Rates
Shipping rates will vary depending on the method selected. To check the shipping cost for your order, place the items in your cart and proceed to checkout where you will be offered Shipping Method choices and their prices.
Shipping Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package by clicking the link provided in the email.
Damages
If there is any damage to the packaging on delivery, contact us immediately at info@balloonparty.lv. If the item itself is damaged, please provide detailed photos so we can process a claim and get a replacement out to you as soon as possible.
Questions
If you have any questions concerning our shipping policy, you can contact us at any time