Frequently Asked Questions

Do you deliver?

Yes, we offer delivery services. However, please note that the cost will depend on the event location within Riga.

How far in advance should I place my order?

We can process balloon orders on the day of the event, but we request that orders be placed at least 4 hours before the start of the festivities.

How long can a helium balloon float?

The duration of a balloon flight varies with the season. In the summer, helium balloons can float for 2 to 10 days, while in winter, this extends to between 2 and 30 days. All of our balloons are treated with a special polymer glue (Hi-float) to help them stay aloft.

Do you provide a guarantee on your products?

Yes, we do. If a balloon is defective and falls within 8-12 hours, we will replace it or offer a full refund.

How can I ensure that the balloons float for longer?

Balloons tend to dislike heat, so their floating duration can significantly reduce during the summer. You can extend their flight by placing them in a room with less sunlight and away from any heat sources like an oven. For example, placing them in a child's room might be a good idea. During winter, position them away from radiators or heating elements. It's important to remember that balloons are created as decor items, not toys. They may not last long if handled extensively, especially by children.

Can I pay cash on delivery?

If we're delivering the order, we only accept non-cash payments. Cash payments are only accepted for self-pickup orders at our store.

How should I transport the balloons?

If you're picking up your order, we'll pack the balloons in special transportation bags. If the balloons pop due to improper handling on your part, please understand that we cannot offer a refund. To prevent this, ensure your vehicle's trunk is clear of sharp objects. A regular car trunk can accommodate 15-20 balloons, whereas an SUV can fit up to 50 latex balloons.

Can I order a flower arrangement without balloons?

Absolutely! Our florist can create any custom arrangement to your liking, even without the inclusion of balloons.